Privacy Policy

Last Updated: September 2026

Ella Laura Beauty (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase products, book treatments, or communicate with us.

1. Who We Are

Ella Laura Beauty is a beauty and wellness business providing beauty products, treatments and related services.

Website:
https://ellalaurabeauty.co.uk/

Contact Email:
info@ellalaurabeauty.co.uk

2. Information We Collect

We may collect the following information:

Information You Provide

• Full name

• Email address

• Telephone number

• Billing and delivery address

• Account information

• Order details

• Appointment booking information

• Treatment preferences

• Messages sent through our contact forms

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details.

Automatically Collected Information

When you use our website, we may collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Manage beauty treatment appointments

• Contact you regarding your purchases or bookings

• Provide customer support

• Improve our products and services

• Send marketing communications where you have given consent

• Prevent fraud and protect our business

4. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

• Payment providers

• Delivery companies

• Website hosting providers

• Email marketing providers

• Analytics providers

We never sell your personal information.

5. Marketing Communications

If you subscribe to receive updates, promotions or newsletters, we may send you marketing emails.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

6. How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

However, no online system can guarantee complete security.

7. Your Rights Under UK GDPR

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Object to certain processing activities

To exercise your rights, contact:

info@ellalaurabeauty.co.uk

8. Data Retention

We keep your information only for as long as necessary to:

• Complete transactions

• Meet legal obligations

• Resolve disputes

• Maintain business records

9. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember preferences

• Understand website usage

• Improve website performance

You may disable cookies through your browser settings.

10. Changes To This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Ella Laura Beauty
Email: info@ellalaurabeauty.co.uk